Conversations

Dawn conversations are not all the same. Some are shared workspace threads, some are private to a user or external participant, and some are long-running interactive threads while others are simple delivery surfaces for background work.

Shared and private conversation surfaces

• Shared workspace conversations are the normal team-visible threads created by bound channels and Dawn Web workflows.
• Private conversations stay scoped to the person using them. This includes personal first-party threads and supported private external chats such as Slack DMs, Telegram private chats, Teams personal chats, and Discord DMs.
• MCP threads are also private. They are meant for editor-side workflows and do not replace shared workspace conversations.

Choose the shared surface when the team should see the work. Choose the private surface when the conversation should stay personal or exploratory.

What users can expect in a normal thread

• Replies stream into the active thread as Dawn works.
• Tool activity appears inline so you can see what Dawn checked before it answered.
• Attachments can be part of the conversation when the selected surface supports them.
• Refreshing the page should not destroy the thread or its message order.

Scheduled task results in conversations

• Scheduled tasks run in the background, not as a live interactive chat.
• The result is posted back into the chosen conversation or channel as a labeled scheduled-task outcome.
• That makes the result easy to audit without turning the run itself into a normal live thread.

Troubleshooting

• The answer ignores earlier discussion: confirm you are still in the same thread and that Dawn had access to the earlier messages.
• Attachments do not appear: verify the selected channel or surface supports them and that upload permissions are enabled.
• A private conversation is missing from a shared list: that is expected. Private surfaces are intentionally not the same as shared workspace threads.
• Scheduled task results appear in the wrong place: check the destination thread or channel selected on the task definition.

Summarize recent conversation failures and likely causes.

Verify thread/message/tool event ordering consistency for this surface.