/ticket-triage

Classify priority, severity, ownership, missing information, and next action for a ticket.

What This Command Does

Classify priority, severity, ownership, missing information, and next action for a ticket.

This is a shipped Dawn Prompt Command. It starts a normal agent run with stored instructions attached, so the selected agent still controls available tools, memory, skills, and connected sources.

Syntax

/ticket-triage <ticket URL, key, ID, or issue brief>

Arguments

Use the text after /ticket-triage as: ticket URL, key, ID, or issue brief.

Execution

  • Default mode: background
  • Preferred provider: selected agent provider
  • Preferred model: selected agent model
  • Tags: ticket, triage, planning

Background commands create background work where the surface supports it. Foreground commands run in the active conversation path.

Tool Guidance

  • None declared.

Tools listed here are command guidance. They do not bypass the selected agent’s source assignments, policy, or workspace permissions.