Getting Started

Last reviewed: 2026-03-18 Owner: Support engineering Source of truth:

• https://dawnhq.ai/docs/getting-started
• https://dawnhq.ai/docs/features/agents
• https://dawnhq.ai/docs/channels
• https://dawnhq.ai/docs/integrations
• https://dawnhq.ai/docs/codex Applies to: onboarding and first-run setup Refresh cadence: monthly

Facts

• Getting started begins from the Dawn website by clicking Enter Dawn, then signing in at https://app.dawnhq.ai.
• Quick start flow: create or join workspace -> create agent profile -> choose provider/model -> write a clear system prompt -> connect one channel -> connect one integration -> validate end-to-end.
• Dawn docs list supported providers such as OpenAI, Azure OpenAI, Anthropic, OpenRouter, and Codex when the account is linked.
• Recommended first channel in docs: Slack or Web Widget.
• Quick start explicitly covers trigger mode and context mode selection as part of channel setup.
• For Slack, Discord, and Teams, the workspace owner connects the workspace app first, then users add channel bindings.
• Dawn can use recent discussion only from messages it receives after setup; public docs do not promise full historical backfill.
• Production readiness checks include conversation persistence, channel health, and integration access.

FAQ snippets

• First step? Click Enter Dawn, sign in at https://app.dawnhq.ai, then create or join a workspace.
• Fastest channel to test? Slack or Web Widget.
• What should I configure on the first agent? Provider/model, clear system prompt, one test channel, and one test integration.
• Minimum production baseline? One working channel, one working integration, correct reply location, and a verified end-to-end context flow in the same conversation.

Escalation trigger

• User cannot complete onboarding due to auth, provider, or permission failures after checklist validation.